Home >
SHIPPING & WARRANTY INFO
|
» Bulk Purchases/Distributor and Retail Account Inquiries/Commercial |
 |
Shipping & Handling
US orders placed by 11:00 AM Pacific time, Monday – Friday, usually ship that day; those after 11:00 AM or on weekends and holidays will usually ship the next business day. International orders usually ship within 1-2 days.
International Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. QAW is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Store & Business Hours
E-mail info@stirwandsdirect.com for all product or shipping questions and distributor inquiries. We’ll reply within 48 hours, usually same day during the week
Product Warranty and Guarantee
We want you to be super happy with your purchase, such that you'll use your Stirwand™, faithfully – forever. We simply ask that you use it as instructed, and drink enough stirred water every day. We've all heard that it takes 30 days to allow a new habit to stick. We're giving you an extra 15 days to allow “stirred water” to become your liquid of choice.
Stirwands™ come with a 5 year Manufacturer's Warranty and a 45 day money back satisfaction guarantee when purchased from Quantum Age Water. Here's the simple return process:
E-mail: info@stirwandsdirect.com, stating the reason for the return. Include your contact info:
Name
Mailing address
Phone number
E-mail address
and we'll provide you with return instructions.
If the return is for a defective wand, we'll replace it, with free shipping, and even cover your cost to return it.
If returning within the 45 day period, we'll credit the original purchase price.
» Return to Purchase Homepage
» Selection Tips
» Usage Tips
